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Computer Operator I

The Computer Operator's position is responsible for the day-to-day operation of data entry and monitoring of the online gaming system. This position will support the field with front-line troubleshooting of the point of sale terminal population.
Job Functions:
Data entry of winning numbers of game draws into the online system.
Monitoring processing of online system during production hours.
Processing of the system through day end processing and completing backup media.
Troubleshooting communications issues with field services, network management and telecom providers to ensure retailer uptime.
Ability to work a non-standard shift and fill-in for shifts, as needed
Operate all computer systems in accordance with established schedules and quality guidelines
Strong attention to detail is required to ensure all aspects of the operational environment are maintained
Prioritize nightly processes to ensure performance of time critical schedule
Run all programs for production systems
Ability to problem solve and gather data to troubleshoot and resolve critical system issues
Log and report problems to management
Must be able to prioritize tasks as assigned
Other duties as assigned
Position Requirements
High School/GED
Skills/Abilities:
Windows 7, Office
Basic computer skills
Experience with Linux a plus
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.

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